Official Privacy Policy Statement

Last Updated: March 10, 2024

When you visit growfunkybeans.com (the “site”, “we”, “us”, or “our”), we collect certain information about your interaction with the site. All information collected is solely used to ensure the best experience for our customers. It is our top priority to protect your privacy and to not share your information beyond the use of us creating a better experience for you.

In this Privacy Policy, we explain how Funky Beans (“we”, “us”, “our”, or the “site”) collects, uses, and discloses your personal information when you visit and/or shop on our site and/or communicate with us (our “services”). We refer to any information that can uniquely identify an individual as “Personal Information”; and, for purposes of this Privacy Policy, “you” and “your” means you as the user of the site and/or services.

Please read this Privacy Policy carefully. By using and/or shopping at funkybeans.wpenginepowered.com and/or communicating with Funky Beans, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect & Use Your Personal Information
To provide the best experience for our customers, we collect personal information about you from a variety of sources and ultimately vary on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide customer service, comply with any applicable laws, enforce any applicable terms of service, and protect or defend our services, our rights, and the rights of our users or others.

Information We Collect
The types of personal information we obtain about you depends on how you interact with us and our site. Information that you directly submit to us through our site or services may include:

• Personal Information. Basic details including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone numbers. We collect this information in order to provide exceptional service to fulfill orders, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, audit orders for risk or fraud, and – when aligned with the preferences you have shared with us – provide you with information or advertising relating to our products or services.
• Device Information. We collect device information such as web browser versions, IP addresses, time zones, cookie information, what sites or products you view, search terms, and how you interact with us and/or the site. We collect this information to continue improving customer experiences such as ensuring the site loads accurately for you or optimizing our site to improve your overall experience.
• User Activity. We collect user activity such as shopper preferences, items you view, add to your cart or saved items. We collect this information so that we can continue improving our offering for a better experience for all of our customers.
• Information Collected from Third Parties. Companies who support our site and services, such as site hosting, payment processors, email marketing, and/or other third parties used to run and operate our services may collect personal information such information to process your payment so we can fulfill your orders (including credit card information, billing addresses, bank account information); or, interact with our services through the likes of email and text message communications and/or advertisements. Our site may use and/or provide links to websites or other online platforms operated by third parties for full transparency and disclosure. We do not guarantee and are not responsible for the privacy or security of such sites which means that if you follow links to sites not affiliated or controlled by us, you will be in direct agreement with that third party site’s privacy policy so be sure to review their policies and terms. and other terms and conditions. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed in our services. Any information that we collect from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. 
• Cookies. Like many websites, we use Cookies on our site. A cookie is information that’s downloaded to your computer or device when you visit our site (“Usage Data”). We use a number of different cookies, including functional, performance, advertising, social media, and/or content cookies to run, continuously improve our site, and better understand our customers (e.g., if they are a first-time or returning customer). This Usage Data helps us improve your experience by allowing the site to remember your actions and preferences (like your login, password and/or time zone so that you don’t have to re-enter this information every time you visit our site). Most web browsers accept Cookies by default, but you can adjust your browser settings to remove or reject Cookies. However, removing or blocking Cookies can negatively affect your experience on our site and might cause some features and functionality to become unavailable, not work as they should, and/or prevent how we share information with third parties such as our advertising partners.
• User Generated Content. Our site and affiliated profiles (such as our social media or Google Business profile) enable users to post reviews and other user-generated content. If you choose to submit user generated content to any of these public areas, this content will be public and accessible by anyone. Please note that we are not responsible for the privacy or security of any information that you make publicly available, use or misuse, or receive from third parties. We do not control who has access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. 

How We Use Your Personal Information
Ultimately, we collect, use and/or disclose your information in order to provide the best possible service for all of our customers and visitors. Below are the details surrounding the information we collect:

• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our site and other websites.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
• Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Third Party Websites & Links
Our site may use and/or provide links to websites or other online platforms operated by third parties for full transparency and disclosure. We do not guarantee and are not responsible for the privacy or security of such sites which means that if you follow links to sites not affiliated or controlled by us, you will be in direct agreement with that third party site’s privacy policy so be sure to review their policies and terms. and other terms and conditions. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed in our services.

Minors
Our site is not intended for individuals under the age of 21. As of the Effective Date of this Privacy Policy, we do not intentionally collect or have actual knowledge that we “share” or “sell” personal information from minors. If you are the parent or guardian and believe your child has provided us with personal information, please contact us at hello@growfunkybeans.com to request deletion.

Security of Your Information
Remain aware that no security measures are perfect and thus we cannot guarantee impenetrable security.  We strongly urge all users and customers to use only secure, trusted channels to communicate sensitive or confidential information to us.

Retention of Your Information
When you engage with Funky Beans and/or our site, we will retain your Personal Information for our records unless and until you ask us to erase this information. How long we retain your personal information depends on a number of factors in order to maintain your account, provide our services, comply with legal obligations, resolve disputes, and/or enforce other applicable contracts or policies. 

Rights to Your Information
The rights below are not absolute and may apply only in certain circumstances. As permitted by law, we can decline your request.  Depending on where you live, you may a right to:

• Request access to the personal information that we hold about you, including the ways we use and share your information.

• Request that we delete personal information we hold about you.

• Request that we correct inaccurate personal information we maintain about you.

• Receive a copy of the personal information we hold about you.

• Direct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered to be “targeted advertising”, as defined in applicable privacy laws. 

• Ask us to stop or restrict our processing of personal information.

• Withdraw consent to process your personal information.

• Appeal our decision if we decline to process your request.

• Manage your communication preferences from any subscribed email or SMS marketing programs. Please note that if you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our site or by contacting us at hello@growfunkybeans.com.  If a request for removal of your personal information is eligible and granted, we may need to collect personal information in order to verify your identity before we can confirm the approved request. 

Complaints
If you have complaints about how we process your personal information or are unsatisfied with our decision to decline a request, please contact us at hello@growfunkybeans.com. Depending on where you live, you may have the right to appeal our decision by contacting your local data protection authority.

Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@growfunkybeans.com.